REVOLUTIONIZING CONTINGENT WORKFORCE MANAGEMENT
A Success Story in the Global Oil & Gas Industry
In the complex and rapidly evolving global oil and gas industry, managing a diverse contingent workforce can present a myriad of challenges.
This case study will provide an in-depth look at how a leading Global Oil and Gas organization overcame significant labor mobility and management difficulties. Faced with a need to reevaluate its workforce model due to pandemic-induced risk and safety concerns, the company turned to ERA Staffing Solutions to restructure and streamline its processes.
The Challenges
Addressing Contingent Labor Mobility and Management Issues
Amid the pandemic, our client faced new risk and safety concerns, necessitating a reassessment of their current workforce model and strategy.
Improving Administration and Record-Keeping
Due to inconsistent and decentralized administration and record-keeping, the client struggled to locate when and where contract workers were being utilized and efficient methods for contacting all contingent workers.
Limited timely HR reporting
Due to the noted inconsistencies in administration and record-keeping, reports required by Human Resources and Senior Management were incomplete and often delayed.
The Solution
After evaluating various models, the client identified the need for an outsourced contractor payroll and management solution that could provide full visibility and compliance. They desired a professional who could mobilize contractors swiftly.
The Approach
In November 2022, the client selected ERA Staffing Solutions through a tender process to provide various services, including contingent labor engagement, payroll management, and remuneration.
The key decision-making criteria for selecting ERA were based on our ability to:
- Mitigate risk, reduce costs
- Improve processes
- Enhance the services and experiences of contingent workers, especially in new markets
The Results
A year later, the results of the Employer of Record (EOR) model have directly impacted various aspects of the client’s operations. Key outcomes include:
Improved reporting and analytics encompassing monthly performance, disengagement reports, and cost reports.
On-site Account Management and a dedicated Services Team offering transparent and highly successful service delivery.
Enhanced compliance & governance in tax obligations, workers’ compensation, statutory requirements/insurance, Occupational Health & Safety obligations, co-employment risk, and disengagements.
Consistently met standards and maintained accuracy levels above 99.5% in contingent worker payments and invoicing, positively impacting the bottom line.
This case study underscores the effectiveness of ERA Staffing Solutions in addressing complex workforce challenges and delivering tangible results that drive organizational success. The ERA’s Employer of Record (EOR) model has profoundly impacted our client’s operations, enhancing process efficiency, risk and compliance management, safety awareness, and financial performance.
Our client’s success journey stands as a testament to the power of strategic outsourcing in transforming contingent workforce management, paving the way for enhanced operational efficiency and risk mitigation.
